Telefinity Voice Recording
LogFinity is a digital phone and radio recording system that records, analyzes and evaluates communications. It is a cutting-edge PC based recording solution with an open platform architecture, it is the most robust, reliable, scalable, and affordable recording system in the market, that addresses small-scale to large organizations.
LogFinity enables you to capture telephone and radio conversations for virtually any purpose, whether you are looking to ensure top quality customer service, and mine customer calls for invaluable intelligence, identification/storage of threatening calls, audit trail of verbal commitment, dispute resolution, compliance with regulations, or to protect your company from serious lawsuits. There is no limits to the returns on investment (ROI) you can get from your LogFinity recording investment.
Connectivity
LogFinity supports virtually any telephony environment. Telephony environments supported are:
- Analog Trunks & Extensions.
- Radio Channels.
- Digital Extensions.
- Digital Trunks:
- E1,T1- ISDN and CAS protocols.
- IP Extensions:
- SIP
- H323
- Cisco-Skinny
- IPC traders
- Alcatel-Lucent
- Siemens
- Avaya
- Ericsson/Aastra
- Nortel