Optimiser
Overview
Optimiser® is the next generation voice management solution delivered straight to your desktop.
It’s an innovative and dynamic browser-based call management and voice security solution, which allows business-critical data to be collected from a single PABX, an IP switch, or a global network with many remote sites.
This provides:
- A complete picture of network activity for cost control and budgeting
- Internal and external fraud detection
- Incoming call handling and customer service
- Call classification
- Traffic and network load management
- Quality of Service.
Optimiser® is available both as a hosted service or an onsite product.
Soft-ex® Optimiser® is server based. End-user client access is entirely via the browser. Soft-ex® Optimiser® is compatible with IE 6/7/8, Firefox 2/3, Opera, Safari and Windows 2000/XP/7 for client access.
It is future proof and platform independent — to provide a lasting solution. And because you receive software upgrades automatically, your system always benefits from the latest tools and technology.
How it works
Optimiser® Modules