iPECS-UCP

Embedded UC and Telephony

As the most compelling advantage, UC features are embedded in iPECS UCP. Users can improve business efficiency and productivity with embedded UC features including real time voice, video and presence enabled IM with messaging services (Visual Voice Mail and SMS etc.) under a single user interface on multiple devices.

Rich Business Applications

iPECS UCP provides a various range of applications and mobile clients to fulfill varying needs and requirements in the SME environments. Also, it offers interoperability with diverse 3rd party solutions as in hospitality, healthcare and other vertical industries, by enabling RESTfull API integration.

Seamless Scalability

As a scalable call server iPECS UCP allows businesses to easily expand capacity with optional gateways or boards. In addition, simple system port licensing enables upfront investment savings and cost-effective expansion as a business grows. Not only system capacity, communications features including UC solution also can be expanded or added with simple license.

Wide Range of Mobility

iPECS UCP provides multiple mobility solutions to improve business productivity and decrease communication expenses. iPECS IP DECT provides feature rich and reliable communications for high demanding mobile workers. iPECS UCS mobile client delivers the power of a desk phones to smartphones or tablet PCs for external mobile workers.

Virtualize Your Business Communications

iPECS vUCP (virtual UCP) is the first iPECS Unified product for virtualization solution. iPECS vUCP, as a software base call server is running on VMware or AWS virtual environment. The software is same as on-premise iPECS UCP and all the system features as well. Under the equal user experiences, iPECS vUCP will make easy to deploy your business communication’s flexibility and scalability. Also, it delivers an innovative way to manage diverse business applications and collaborate cost-effectively, so you can leverage business communications while keeping all the advantages of iPECS UCP.

Features

Built-in iPECS UCS
Built-in iPECS ClickCall
Embedded VoIP
Embedded Voice Mail
Embedded ACD
Embedded SIP
Embedded audio conference
Embedded hotel features
Mobile extension
One number service
Web call back
ACD call statistics for multiple group
ACD Manager Protocol
SIP Interface
Alarm Messaging Server Interface
Emergency/Alarm call service
Simplified directory search and dial
Custom MOH support
VM to E-Mail forwarding
Centralized Voice Mail
Centralized control T-NET
System geographic redundancy
System hybrid geo-redundancy
Web administration
Web user portal